BPO simply stands for Business Process Outsourcing. This kind of industry has something to do with outsourcing the tasks of a certain company to some other third-party firms that offer outsourcing services. This is one of the thriving industries in the world today, and one of the numerous countries that take advantage of the industry is the beautiful and progressive country of India. In connection to this, here are the top 10 BPO companies in India that you should remember:
10.Infosys BPO Limited
This excellent BPO company in India is just a subsidiary of the Infosys Limited. This flourishing BPO company in India was founded way back on April 2002. Infosys is not only operating in India since it has a lot of branches in the entire world like in Australia, Japan, Philippines, China, United States, South Africa, Netherlands, Puerto Rico, Poland, Mexico, Brazil, Czech Republic, and Costa Rica. Its corporate office in India can be found in the city of Bangalore in the Indian state of Karnataka. And currently, it is employing more than 140,000 people in the entire branches worldwide. The turnover of the company is around $580 million. Some of the services the company is currently offering to its numerous customers all over the world have something to do with finance and accounting, legal process outsourcing, business transformation services, digital business services, and human resources outsourcing.
9.Serco Global Services Ltd.
Serco Global Services Ltd. is another BPO company in the country that is currently enjoying its big success in the global market. Yes, this company is not only getting success in India but also in the entire world. The corporate office of this firm in India can be found in the progressive city in Gurgaon in the Indian state of Haryana. This private owned company is currently employing more than 60,000 people, and these people are receiving the compensations that they deserve. The total turnover of Serco Global Services Ltd. is around $7 billion.
8.WNS Global Services
This is another global leader in the industry of BPO that is also flourishing in India. WNS Global Services is serving more than 200 clients that are based all throughout the world. Some of the services that this top performing company offers have something to do with financial and banking services, media and entertainment, healthcare, utilities, travel and leisure, shipping and logistics, manufacturing, and insurance. Currently, there are more than 30,000 people who are working in this company. Its corporate office in India can be found in the city of Mumbai in the Indian state of Maharashtra. In terms of business turnover, WNS Global Services has around $436 million.
EXL Services was established in India way back in the year 1999, and it has managed to be on top in the industry where it belongs. Aside from India, this world renowned BPO company is also operating in some other countries located in Latin America, South America, Europe, and in Asia of course. The head office of the firm can be found in the United States of America, particularly in the Big Apple or New York City. Currently, it has more than 24,000 of professionals working in the company. The company’s turnover is around $495 million.
6.Firstsource Solutions Ltd.
Business process services that are customer-centric are the ones being provided by the Firstsource Solutions Ltd. This BPO company is not only flourishing in India, but also in some other countries like in the United States, United Kingdom, Sri Lanka, and the Philippines. It is serving a number of clients that are into telecommunications and media verticals, healthcare, financial services and insurance, and banking services. At present, there are more than 23,000 people who are working in Firstsource Solutions Ltd. The total turnover of the company is around $130 million.
5.Aditya Birla Minacs
The corporate office of this successful BPO company in India can be found in the progressive city of Bangalore in the Indian state of Karnataka. For 35 years now, Aditya Birla Minacs is serving a number of global customers with so much excellence. What is interesting about the company is that it is an award winning BPO company. Some of its awards are Excellence in Talent Management and Training, Most Customer Friendly Company of the Year, and Most Innovative Company of the Year. Currently, there are more than 20,000 people who are working in Aditya Birla Minacs. The company’s turnover is around $438 million.
Aegis Limited is not only operating in India, but also in some other parts of the world just like the United States and in the Philippines. There is no question why this company is flourishing in the Business Process Outsourcing industry since it is constantly providing top notch services to its clients all over the world. At present, there are more than 55,000 people who are working in this top BPO company. The corporate office of Aegis Limited in India can be located in the city of Mumbai in the state of Maharashtra. Its total turnover is around $1 billion.
This world renowned firm is actually for information technology, outsourcing, and consulting that is serving its great numbers of clients across the six continents in the world. All over the globe, there are more than 170,000 people working in this top performing company. This firm is also into eco-energy business since 2008, adding to its whopping business revenue. Wipro Ltd. started operating in the BPO industry way back in the year 2002. The head office of this company in India is nestled in the city of Bangalore in the Indian state of Karnataka. Its total turnover is around $6.88 billion.
2.Tata Consultancy Services
Another company listed in the top ten BPO companies in India is the Tata Consultancy Services. This company is offering top notch services to its great numbers of clients that have something to do with assurance services, business process services, digital enterprise, eco-sustainability services, enterprise solutions, supply chain management, and IT infrastructure services. There are more than 33,000 of professionals who are currently working in this company. Its corporate office in India is nestled in the city of Mumbai in the state of Maharashtra. The company’s total turnover is around $11.51 billion.
The corporate office of Genpact Limited in India can be located in the city of Gurgaon in the Indian state of Haryana. Currently, the company is employing more than 60,000 people who are doing their best for the betterment of their services provided to their customers. The company actually started operating in the industry way back in the year 1997. It has now its corporate branches in 25 countries all over the globe. For 2 decades now, Genpact Limited is constantly providing excellent services to its big time customers. The total turnover of the company is around $503 million.
These are the top 10 BPO companies in India that everybody should take note of. These companies have really managed to be on top in the BPO industry. This is the main reason why a lot of smaller and newer companies are looking up to them.